Privacy Policy
Last updated: 24 June 2026
Privacy Policy for Poppy Hamilton | Jewellery Consultant
This Privacy Policy explains how Poppy Hamilton | Jewellery Consultant, a trading name of Creative Co Design Studio Ltd, collects, uses and protects your personal information when you visit www.jewellery-consultant.com, enquire about services, download resources or become a client.
We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Poppy Hamilton | Jewellery Consultant
Trading name of Creative Co Design Studio Ltd
Email: poppy@jewellery-consultant.com
For the purposes of data protection law, Creative Co Design Studio Ltd is the Data Controller responsible for your personal information.
Information We Collect
Depending on how you interact with our website or services, we may collect the following information:
Information You Provide
Name
Email address
Business name
Website address
Telephone number (if provided)
Project information
Consultation notes
Any information you choose to submit through contact forms or questionnaires
Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on the website
Referral source
General location data (country or region)
This information is collected through cookies and analytics tools.
How We Use Your Information
We use your personal information to:
Respond to enquiries
Provide consultancy services
Deliver digital products and downloads
Book consultations
Send requested resources
Process invoices and payments
Improve our website and services
Analyse website performance
Send newsletters or marketing communications (where you have opted in)
Comply with legal and financial obligations
We will never sell your personal information to third parties.
Legal Basis for Processing
Under UK GDPR, we rely on one or more of the following lawful bases:
Consent
Where you have chosen to:
Join our mailing list
Download free resources
Receive marketing communications
You may withdraw your consent at any time.
Contract
Where processing is necessary to provide consultancy services, audits, strategy sessions or digital products that you have requested or purchased.
Legitimate Interests
To improve our website, develop our services, respond to enquiries and operate our business efficiently, provided these interests do not override your rights.
Legal Obligation
Where we are required to retain information for tax, accounting or regulatory purposes.
Marketing Communications
If you subscribe to our newsletter or download a free resource, we may occasionally send:
SEO tips
Jewellery marketing advice
Business resources
Service updates
New offers or workshops
You can unsubscribe at any time using the link included in every email.
Third-Party Services
To operate our business, we may use trusted third-party providers including:
Website hosting providers
Email marketing platforms
Google Analytics
Google Search Console
Google Ads
Meta (Facebook & Instagram)
Pinterest
Calendly or appointment booking software
Stripe or other payment processors
Accounting software
These providers process information in accordance with their own privacy policies and applicable data protection legislation.
Payments
We do not store credit or debit card details.
Payments are processed securely through trusted third-party payment providers.
How Long We Keep Your Data
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected.
Typical retention periods include:
Enquiries: up to 24 months
Client project information: up to 7 years
Financial records: as required by UK tax legislation
Marketing subscribers: until you unsubscribe
Your Rights
Under UK GDPR, you have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Withdraw consent
Request a copy of your data in a portable format
Lodge a complaint with the Information Commissioner's Office (ICO)
Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
While no online transmission is completely secure, we continually review our security practices to help protect your information.
International Transfers
Some third-party providers may process data outside the United Kingdom.
Where this occurs, appropriate safeguards are used to ensure your personal information remains protected in accordance with UK GDPR requirements.
Links to Other Websites
Our website may contain links to third-party websites, including client websites, social media platforms and external resources.
We are not responsible for the privacy practices or content of those websites and encourage you to review their own privacy policies.
Children's Privacy
This website and our services are intended for adults and business owners.
We do not knowingly collect personal information from anyone under the age of 18.
Cookies
This website uses cookies to improve your browsing experience, analyse website traffic and support marketing activities.
For more information, please see our Cookie Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or business practices.
Any updates will be published on this page with a revised "Last updated" date.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Poppy Hamilton | Jewellery Consultant
Trading name of Creative Co Design Studio Ltd
Email: poppy@jewellery-consultant.com
Information Commissioner's Office (ICO)
If you are unhappy with how your personal information has been handled, you have the right to make a complaint to the Information Commissioner's Office.
Website: https://ico.org.uk
